Resources
Frequently asked questions
The most frequent questions about the application, sign-up and your data.
The application
Do I have to install software on my computer?
No, the application is 100% web based, accessible from a browser, on a computer.
Is my data secure?
Hosting on European servers, TLS encryption, daily backups.
Can I import my old crop spreadsheets?
Importing spreadsheets is not possible today. Write to us, we will help you bring your data across.
Can I see a demonstration before I start?
Yes. A member of the team shows you the application by video call, starting from your own situation. The request is made from the Request a demo page.
How can I contact you?
By email at info@permatechnics.com, or through the form on the Contact page.
Creating your account
How do I create my account?
From the Try it free button, or directly on the sign-up page. One month of trial, no card required.
Which fields are required at sign-up?
An email address, a password, and its confirmation.
Why is my sign-up failing?
Three possible causes: the email address is already used by an account, the two passwords do not match, or the password does not meet the required conditions. It needs at least 8 characters, a lower case letter, a capital letter and a special character.
I have not received the confirmation email.
Look first in your junk mail. If it is not there, check the address you entered, then write to us.
Logging in and managing your account
How do I log in?
Go to app.permatechnics.com and enter your login details. If you did not log out the previous time, you are logged in automatically.
I have forgotten my password.
Click on “Forgot your password?” on the login page, then enter the email address of your account. A verification code is sent to you by email, it lets you save a new password.
Why is my login failing?
The email address and password combination is incorrect. Use “Forgot your password?” to save a new one.
Can I use the application on several devices?
Yes, as many as you like, with the same login details.
Can I change the email address of my account?
The email address cannot be changed once the account is created. Write to us, we will find a solution with you.
How do I change my password?
In the settings of your account, Profile tab, Password section.
How do I delete my account?
Write to us at info@permatechnics.com, we will take care of it.
Another question?
Write to us, a member of the team will reply.